Failte Ireland is the national body funded by tax payers hard earned money whose primary role is to promote Ireland as a travel destination. The standard in the whole service industry in Ireland has fallen at an alarming rate over the past few years with the mighty Euro or Dollar far more important than providing a good service to guests. This goes right across the spectrum from restaurants to hotels, shops to garages and now even has permutated into Failte Ireland-the very body who are supposed to promote the travel and service industry to and within Ireland. A personal recent experience is testamant to this. How many phone calls and being put from one person to another, one answering machine to another would we deam to be a poor service? Try at least 6 calls, messages left, emails sent to the appropriate people and not a squeak of a reply! Bear in mind all we were asking for was a little advise (details of which are advertised on their website) and considering we operate over 20 Irish travel websites which bring tens of thousands of overseas bednights to Ireland we felt we were not asking for too much. However Failte Ireland obviously thought differently and didn't even have the decency to reply via email or return a call to say they could or could not assist. I know not to waste my valuable time again!